Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Are any purchases final sale?
Yes, all purchases are considered final. However, if your product arrives damaged, we will gladly assist you with a return or replacement. Please contact us as soon as possible after receiving your order and provide clear photos of the damaged item so we can resolve the issue quickly.
When will I get my order?
Delivery is within 1–2 days after your order is confirmed.
If you need help tracking your order, please contact us on WhatsApp or through our Gmail, and our team will be happy to assist you.
Are all your products authentic?
Yes, all our products are 100% authentic and sourced from trusted suppliers to ensure quality and reliability.
How much does shipping cost?
Shipping costs a flat rate of 20 DHS on all orders. The shipping fee will be clearly shown at checkout before you complete your purchase.